Get Advice
Type of Advice
We provide free, confidential, impartial and independent advice and information on a wide range of subjects.
You can read a bit more about the main areas of advice by selecting from the list below. This will also detail any specialist help we can offer.
Where/How to get the advice
In the Bureau - Gateway diagnostic advice service:
We operate a gateway assessment service and your first interview
will last no more than ten minutes. A follow-up interview may
be required at a later date, for more complex issues.
Please note that there can be delays at busy times and, due to
demand, we cannot guarantee same day assessments or interview.
This service is available to personal callers at
16-17 St Mark's Street, Peterborough, PE1 2TU
- see map
or go to
Multimap
Directions are also available from this site)
Opening Times
Basically, we are open each weekday from 9am to 4.45pm, with a 1 hour break for lunch.
| MONDAY | 9.00 am – 12.00 pm | 1.00 pm - 4.35 pm |
| TUESDAY | 9.00 am – 12.00 pm | 1.00 pm - 4.45 pm |
| WEDNESDAY | 9.00 am - 12.00 pm | 1.00 pm - 4.45 pm |
| THURSDAY | 9.00 am - 12.00 pm | 1.00 pm - 4.45 pm |
| FRIDAY | 9.00 am – 12.00 pm | 1.00 pm - 4.45 pm |
Outreach
| Day | Free FIF Debt advice | Welfare Benefit Form Filling help | Traveller outreach |
| Monday | Orton
Family Centre 1 Riseholme Orton Goldhay Peterborough PE2 5SP 9.00am to 12.30pm |
Parnwell Primary School Saltersgate Parnwell Peterborough PE1 4YH 8.45am |
|
| Tuesday (fortnightly from 8/11/11) |
Orton
Children's Centre The Jigsaw Centre Herlington Orton Malborne PE2 5PW Pre-booked appointments only on 01733 452690 |
Honeyhill Chadburn Paston Peterborough PE4 6DR 12.00 noon to 3.00pm |
|
| Tuesday (fortnightly from 1/11/11) |
Hampton Vale Community Centre Stewartby Avenue (off West Lake Ave) Hampton Vale Peterborough PE7 8LS Pre-booked appointments only on 01733 893369 |
||
| Wednesday |
Ormiston Children & Families Trust, East Childrens Centre 21 Durham Road Eastfield Peterborough PE1 5JU for East residents only 1.00pm to 4.00pm |
NHS
walk-in advice Alma Road Primary Care Centre 9.00am to 1.00pm |
|
| Thursday | |||
| Friday |
|
Money Advice drop-in sessions * - CROSS KEYS (tenants
only) Rotational days during the month, from 12.00 noon to 4.00 pm: |
||
| 1st Wednesday | Northern area | Honeyhill Community and
Children's Centre, Chadburn, Paston |
| 2nd Wednesday | Southern area | Shrewsbury Avenue, Peterborough |
| 3rd Wednesday | Eastern area | 7 Scalfold Drive, Welland |
| and from 9.30 am to 1.00 pm: | ||
| 4th Friday | Western area | WRDT Centre, Westwood |
* Please see debt
advice page before going along to a Money Advice session. Thank
you.
| Housing support - Court Desk at Peterborough Combined Court On rent court days - 1st and 3rd Tuesday of the month. Please arrive at least 15 minutes before your hearing starts. |
By telephone:
08444 994120
The telephone service is available between 9.30 am and 3.00 pm, Monday to Friday, with an automated service out of hours or when all advisers are busy.
On-line and e-mail:
We have links to various sources of
on-line advice.
Please note - this area of the site opens in a new window
.
Here you will also find e-mail forms, which you can use to contact us
if you live within
Greater Peterborough
If you want to know more about what we can do for you, you might want to check out the Types of Advice links above. Any specialist services we provide are listed there and you will also be able to reach our on-line advice and e-mail service via those pages.
Ways of getting advice
The area we cover
As our resources are limited, regrettably we are only able to assist clients who live or work within the area we cover.
Outside Greater Peterborough?
Find a CAB closer to you.
Local resources
The following links are to local sources of information and/or assistance: