Peterborough Citizens Advice Bureau


Getting Advice

Type of Advice

We provide free, confidential, impartial and independent advice and information on a wide range of subjects.

You can read a bit more about the main areas of advice by selecting from the list below.  This will also detail any specialist help we can offer.


Where/How to get the advice

In the Bureau - Gateway diagnostic advice service:

We operate a gateway assessment service and your first interview will last no more than ten minutes.  A follow-up interview may be required at a later date, for more complex issues.
 
Please note that there can be delays at busy times and, due to demand, we cannot guarantee same day assessments or interview.

This service is available to personal callers at

41a Park Road, PETERBOROUGH, PE1 2TH

(Get Map Opens in new window  Directions are also available from map site)

Opening Times

MONDAY 9.00 am – 5.00 pm
TUESDAY 9.00 am – 5.00 pm
WEDNESDAY 9.00 am - 5.00 pm
THURSDAY 9.00 am - 5.00 pm
FRIDAY 9.00 am – 5.00 pm

Outreach

Financial Inclusion Fund logo Outreach Calendar CAB
Day & Time Free Drop-in Sessions for
Money Advice *
Welfare Benefit Form Filling Help  
Monday    
9.00 - 12.30
Orton Contact Centre
Bushfield
Tuesday
9.30 - 1.00 WRAG Drop-in Centre
31-35 Hampton Court
Westwood
 
Wednesday  
9.30 - 12.30 NHS Walk-in Centre
Rivergate Primary Care Centre
  
CROSS KEYS Money Advice drop-in sessions  (tenants only)
Rotational Wednesdays during the month, from 12.00 to 4.00, at:
1st Wed Northern area The Old Farmhouse, Freston, Paston
2nd Wed Southern area Shrewsbury Avenue, Peterborough
3rd Wed Eastern area 7 Scalford Drive, Welland
4th Wed Western area The Cressett, Bretton Centre


* Please see debt advice page before going along to a Money Advice session.  Thank you.


By telephone:

08444 994120

The telephone service is available between 9.30 am and 3.00 pm, Monday to Friday, with an automated service out of hours or when all advisers are busy.


On-line and e-mail:

We have links to various sources of on-line advice.
Please note - this area of the site opens in a new window Opens in new window.

Here you will also find e-mail forms, which you can use to contact us if you live within Greater Peterborough Opens in new window 

 

Ways of getting advice


The area we cover

As our resources are limited, regrettably we are only able to assist clients who live or work within the area we cover.

 

our area Opens in new window 


 

Outside Greater Peterborough? 
Find a CAB closer to you.

  


Local resources

The following links are to local sources of information and/or assistance: